MNT's submission process has a few details specific to how the company operates that are worth knowing before you package anything up. Getting these right the first time avoids delays.

Here's a practical, step-by-step walkthrough for a first MNT submission.

None of this requires prior grading experience.

What's Confirmed About the MNT Submission Process

  • Submissions are made through an online submission form, with an account recommended for order tracking
  • Cards must be mailed to MNT's specific Waterloo, Ontario address, not their general office
  • Service days begin the day after cards are received at MNT's office, not when Canada Post first processes the package
  • In-person drop-off at MNT's own office is no longer available, though approved dealers still accept drop-offs

Step 1: Create an Account Before Ordering

Making an account with MNT lets you track your order, view previous submissions, and pre-populate your shipping information for future orders, which genuinely speeds up the process on repeat submissions. This isn't strictly required but is worth doing before your first order.

Manual orders completed outside the online form face further delays and don't carry a guaranteed timeline, so using the online submission form is the more reliable path.

Step 2: Choose Your Service Tier Based on Timeline

Selecting between First Class, Priority, Rush, and Standard tiers should be based on your actual deadline rather than defaulting to the fastest option out of habit. Since service days only begin after MNT physically receives your cards, factor shipping transit time into your overall timeline expectations too.

Reviewing MNT's estimate delivery calendar tool before finalizing helps visualize the full timeline from shipping through service completion.

Best EVORETRO Starting Point for Packaging Your Submission

Every card needs individual protection before it ships to Ontario. EVORETRO's Perfect Fit Sleeves provide the snug inner layer that prevents surface scuffing in transit.

Paired with EVORETRO's 100pt Top Loader for rigid outer protection, cards are set up for a safe round trip.

Step 3: Ship to the Correct Address

MNT's mailing address is a specific UPS Store suite in Waterloo, Ontario, and mailing packages to their general office address instead causes real delays due to how their mail handling system works. Double-checking the exact submission address before shipping avoids this entirely preventable mistake.

Confirming the current mailing address directly through your account or the submission form, rather than relying on an old address from memory, is worth the extra minute.

Step 4: Consider the Dealer Drop-Off Alternative

Since MNT no longer accepts in-person drop-offs at its own office, checking the dealer locator for a nearby approved Pristine Dealer is worth doing if you'd rather avoid shipping cards yourself. This can also unlock a discounted rate on the First Class tier specifically.

Confirming a dealer's current participation status before making a special trip avoids a wasted visit.

Keeping Records of Your MNT Submission

Saving your order confirmation, tracking numbers, and submission date in one place makes it much easier to follow up if a package is delayed or if you need to reference a past submission later. This is a simple organizational habit that pays off the first time you actually need it.

Your MNT account itself keeps a record of past orders, but maintaining your own separate backup is a sensible extra precaution.

Confirming Your Account Details Are Current

Before submitting, double-checking that your MNT account's shipping address and contact information are current and accurate prevents your graded cards from being returned to an outdated address. This is a simple but easy-to-overlook step, especially if you've moved or changed contact details since creating your account.

Updating account information periodically, not just at initial signup, is a good habit for any ongoing submission relationship with a grading company.

Understanding MNT's Guarantee Terms Before You Submit

MNT notes that its services are now guaranteed, subject to specific terms and conditions, which is worth reading through carefully before submitting so you understand exactly what recourse exists if a stated turnaround isn't met. Knowing your rights under this guarantee upfront is more useful than discovering the details only if something goes wrong.

Saving a copy of the specific guarantee terms in effect at the time of your submission gives you a clear reference point if you ever need to follow up.

Common Mistakes Collectors Make

  • Shipping to MNT's general office address instead of the correct submission address
  • Assuming service days start when a package is picked up rather than when it's received
  • Attempting an in-person drop-off at MNT's office without checking current policy
  • Skipping account creation and losing order-tracking convenience on future submissions

Frequently Asked Questions

Do I need an account to submit to MNT?

It's not strictly required, but it's recommended for tracking and faster future submissions.

When does MNT's service timeline actually start?

The day after cards are received at their office, not when shipped or picked up.

Can I drop off cards in person?

Not at MNT's own office currently, but approved dealers still accept drop-offs.

What happens with a manual, non-online order?

It faces further delays and doesn't carry a guaranteed timeline.

Ship Your Cards With Confidence

Getting the submission process right the first time saves real hassle. Browse EVORETRO's toploaders and sleeves collection to protect your cards before they ship.

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